Items where Subject is "Customer Services"

AKPK

Institusi perbankan Islam terus bantu permasalahan kewangan pelnggan PKS-AIBIM. [Website] (2023)

Achievements

The 11th Global Islamic Finance Awards celebrates outstanding market leaders in Islamic finance. [Website] (2021)

Award ceremonies

The 11th Global Islamic Finance Awards celebrates outstanding market leaders in Islamic finance. [Website] (2021)

Awareness

Intention to Use Islamic Banking Products and Services: Evidence from Malaysia. Journal of Governance and Integrity (JGI), 6 (2). pp. 616-623. ISSN 2600-7479 (2023)

Customers' preference on Islamic banking products and services: the influence of knowledge, awareness and satisfiction. Management And Accounting Review, 12 (1). pp. 1-23. ISSN 2600-7975 (2013)

Banking

A case study on the factors that influence customer acceptance towards Islamic banking system in Malaysia. Degree thesis, UiTM Cawangan Melaka. (2011)

Islamic banking industry in fintech ecosystem: issues and challenges. FBM Insight, 5. pp. 6-9. ISSN 2716-599X (2022)

Non-Muslim reaction towards Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2014)

Banking facilities

Factor that influences customers’ perception towards Islamic banking facilities. Degree thesis, UiTM Cawangan Melaka. (2014)

Banking preferences

Islamic banking users are hunger for service quality. Journal of Islamic Economics Banking and Finance (JIEBF), 6 (2). pp. 79-94. ISSN 2070-4658 (2010)

Banking services

A study on factors that influence students’ decision in using Islamic banking system. Degree thesis, UiTM Cawangan Melaka. (2013)

The usage of Islamic banking products among customers at Bank Rakyat Jalan Hang Tuah Melaka. Degree thesis, UiTM Cawangan Melaka. (2015)

Determinants that influence customer of Bank Rakyat in selecting Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2011)

Bantuan konsultasi kewangan

Institusi perbankan Islam terus bantu permasalahan kewangan pelnggan PKS-AIBIM. [Website] (2023)

Behavioral customer intention

Using the theory of planned behavior and religion to assess customers behavioral intention to adopt Islamic banking services in Malaysia. Jurnal Islam dan Masyarakat Kontemporari, 22 (2). pp. 36-45. ISSN 2289-6325 (2021)

Behaviour

Intention to Use Islamic Banking Products and Services: Evidence from Malaysia. Journal of Governance and Integrity (JGI), 6 (2). pp. 616-623. ISSN 2600-7479 (2023)

Brand equity

Consumers' loyalty toward Islamic banking system: does halal brand awareness mater? International Journal of Economics, Management and Accounting, 24 (2). pp. 209-226. ISSN 2462-1420 (2016)

Business process reengineering

The relationship between Business Process Re-engineering (BPR) and performance of Islamic banking branches in Kedah from the perspective of Maqasid Al-Shariah. Masters thesis, Universiti Utara Malaysia. (2015)

Consumer behavior

Consumer behavior of Islamic bank customers at Bank Rakyat Jelapang Branch, Ipoh, Malaysia. Degree thesis, UiTM Cawangan Melaka. (2015)

Consumers preference

The usage of Islamic banking products among customers at Bank Rakyat Jalan Hang Tuah Melaka. Degree thesis, UiTM Cawangan Melaka. (2015)

Conventional banking

Islamic banking users are hunger for service quality. Journal of Islamic Economics Banking and Finance (JIEBF), 6 (2). pp. 79-94. ISSN 2070-4658 (2010)

Customer acceptance

A case study on the factors that influence customer acceptance towards Islamic banking system in Malaysia. Degree thesis, UiTM Cawangan Melaka. (2011)

Determinants that influence customer of Bank Rakyat in selecting Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2011)

Customer education

Customer education in Islamic banking in Malaysia. Journal Of Critical Reviews, 7 (8). pp. 127-131. ISSN 2394-5125 (2020)

Customer expectation

The factor that influences selection of Islamic banking among Non-Muslim in Melaka. Degree thesis, UiTM Cawangan Melaka. (2011)

Customer focus

The relationship between Business Process Re-engineering (BPR) and performance of Islamic banking branches in Kedah from the perspective of Maqasid Al-Shariah. Masters thesis, Universiti Utara Malaysia. (2015)

Customer knowledge

Customer education in Islamic banking in Malaysia. Journal Of Critical Reviews, 7 (8). pp. 127-131. ISSN 2394-5125 (2020)

Customer loyalty

Measuring factors affecting customer loyalty on Islamic banking in Malaysia. Masters thesis, Universiti Utara Malaysia. (2015)

The linkages effect of service quality, customer satisfaction and customer loyalty of automobile financing within the Malaysia Islamic banking industry. The Journal of Muamalat and Islamic Finance Research, 16 (2). pp. 31-47. ISSN 1823-075X (2019)

Customer satisfaction

Consumer behavior of Islamic bank customers at Bank Rakyat Jelapang Branch, Ipoh, Malaysia. Degree thesis, UiTM Cawangan Melaka. (2015)

Measuring factors affecting customer loyalty on Islamic banking in Malaysia. Masters thesis, Universiti Utara Malaysia. (2015)

The linkages effect of service quality, customer satisfaction and customer loyalty of automobile financing within the Malaysia Islamic banking industry. The Journal of Muamalat and Islamic Finance Research, 16 (2). pp. 31-47. ISSN 1823-075X (2019)

Customers perception

Factor that influences customers’ perception towards Islamic banking facilities. Degree thesis, UiTM Cawangan Melaka. (2014)

Customer’s preference

Customers' preference on Islamic banking products and services: the influence of knowledge, awareness and satisfiction. Management And Accounting Review, 12 (1). pp. 1-23. ISSN 2600-7975 (2013)

Deposit

Measuring factors affecting customer loyalty on Islamic banking in Malaysia. Masters thesis, Universiti Utara Malaysia. (2015)

Efficiency

The linkages effect of service quality, customer satisfaction and customer loyalty of automobile financing within the Malaysia Islamic banking industry. The Journal of Muamalat and Islamic Finance Research, 16 (2). pp. 31-47. ISSN 1823-075X (2019)

Factor analysis

Islamic banking users are hunger for service quality. Journal of Islamic Economics Banking and Finance (JIEBF), 6 (2). pp. 79-94. ISSN 2070-4658 (2010)

Faktor perbezaan

Perbezaan agama, tahap pendidikan dan umur terhadap kesedaran kepada produk dan perkhidmatan perbankan Islam dalam kalangan bukan Islam. Masters thesis, Universiti Utara Malaysia. (2015)

Finance

The factor that influences selection of Islamic banking among Non-Muslim in Melaka. Degree thesis, UiTM Cawangan Melaka. (2011)

Financial institutions

The 11th Global Islamic Finance Awards celebrates outstanding market leaders in Islamic finance. [Website] (2021)

A case study on the factors that influence customer acceptance towards Islamic banking system in Malaysia. Degree thesis, UiTM Cawangan Melaka. (2011)

Financial technology

Islamic banking industry in fintech ecosystem: issues and challenges. FBM Insight, 5. pp. 6-9. ISSN 2716-599X (2022)

Global Islamic Finance Awards (GIFA)

The 11th Global Islamic Finance Awards celebrates outstanding market leaders in Islamic finance. [Website] (2021)

Halal brand awareness

Consumers' loyalty toward Islamic banking system: does halal brand awareness mater? International Journal of Economics, Management and Accounting, 24 (2). pp. 209-226. ISSN 2462-1420 (2016)

Image and reputation

A study on determinants of the intention to use Islamic banking products in Johor Bahru. Degree thesis, UiTM Cawangan Melaka. (2014)

A study on factors that influence students’ decision in using Islamic banking system. Degree thesis, UiTM Cawangan Melaka. (2013)

Inovation

Perbankan Islam perlu lebih inovatif. [Website] (2018)

Interest free banking

The factor that influences selection of Islamic banking among Non-Muslim in Melaka. Degree thesis, UiTM Cawangan Melaka. (2011)

Islamic Banking

Perbankan Islam perlu lebih inovatif. [Website] (2018)

A case study on the factors that influence customer acceptance towards Islamic banking system in Malaysia. Degree thesis, UiTM Cawangan Melaka. (2011)

Factors influencing the preference of customers toward using the products and services of Islamic banking in Malaysia. Degree thesis, Universiti Malaysia Kelantan. (2023)

Islamic banking industry in fintech ecosystem: issues and challenges. FBM Insight, 5. pp. 6-9. ISSN 2716-599X (2022)

Intention to Use Islamic Banking Products and Services: Evidence from Malaysia. Journal of Governance and Integrity (JGI), 6 (2). pp. 616-623. ISSN 2600-7479 (2023)

Islamic bank

Consumer behavior of Islamic bank customers at Bank Rakyat Jelapang Branch, Ipoh, Malaysia. Degree thesis, UiTM Cawangan Melaka. (2015)

Factor that influences customers’ perception towards Islamic banking facilities. Degree thesis, UiTM Cawangan Melaka. (2014)

Non-Muslim reaction towards Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2014)

Islamic bank customers

Consumer behavior of Islamic bank customers at Bank Rakyat Jelapang Branch, Ipoh, Malaysia. Degree thesis, UiTM Cawangan Melaka. (2015)

Islamic banking

Amalkan sistem perbankan Islam. [Video] (2020)

Tingkat sumbangan perbankan Islam. [Newspaper] (2017)

Perbankan syariah perlu telus, bebas. [Newspaper] (2018)

Islamic banking and finance: between ideals and realities. Journal of Economics and Management, 15 (2). pp. 1-19. ISSN 2462-1420 (2007)

Customer education in Islamic banking in Malaysia. Journal Of Critical Reviews, 7 (8). pp. 127-131. ISSN 2394-5125 (2020)

Measuring factors affecting customer loyalty on Islamic banking in Malaysia. Masters thesis, Universiti Utara Malaysia. (2015)

Islamic banking in Malaysia: framework, performance, and lessons. Journal Of Islamic Economics, 2 (2). pp. 67-78. ISSN 2462-1420 (1989)

Kualiti perkhidmatan dan kepuasan pelanggan dalam perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 2 (1). pp. 151-170. ISSN 1823-075X (2005)

Consumers' loyalty toward Islamic banking system: does halal brand awareness mater? International Journal of Economics, Management and Accounting, 24 (2). pp. 209-226. ISSN 2462-1420 (2016)

Using the theory of planned behavior and religion to assess customers behavioral intention to adopt Islamic banking services in Malaysia. Jurnal Islam dan Masyarakat Kontemporari, 22 (2). pp. 36-45. ISSN 2289-6325 (2021)

Islamic banking users are hunger for service quality. Journal of Islamic Economics Banking and Finance (JIEBF), 6 (2). pp. 79-94. ISSN 2070-4658 (2010)

Factors affecting customer preferences in Islamic banking products and services. Degree thesis, UiTM Cawangan Melaka. (2014)

Customers' preference on Islamic banking products and services: the influence of knowledge, awareness and satisfiction. Management And Accounting Review, 12 (1). pp. 1-23. ISSN 2600-7975 (2013)

Gunakan istilah perbankan Islam yang betul untuk elak kekeliruan. [Website]

The factor that influences selection of Islamic banking among Non-Muslim in Melaka. Degree thesis, UiTM Cawangan Melaka. (2011)

The linkages effect of service quality, customer satisfaction and customer loyalty of automobile financing within the Malaysia Islamic banking industry. The Journal of Muamalat and Islamic Finance Research, 16 (2). pp. 31-47. ISSN 1823-075X (2019)

The determinants of behavioural intention towards using mobile banking of Islamic banking institutions moderated by demographic variables. Doctoral thesis, Universiti Utara Malaysia. (2022)

Islamic banking industry growth

Islamic banking in Malaysia. [Video] (2021)

Islamic banking performance

The relationship between Business Process Re-engineering (BPR) and performance of Islamic banking branches in Kedah from the perspective of Maqasid Al-Shariah. Masters thesis, Universiti Utara Malaysia. (2015)

Islamic banking products

A study on determinants of the intention to use Islamic banking products in Johor Bahru. Degree thesis, UiTM Cawangan Melaka. (2014)

The usage of Islamic banking products among customers at Bank Rakyat Jalan Hang Tuah Melaka. Degree thesis, UiTM Cawangan Melaka. (2015)

Determinants that influence customer of Bank Rakyat in selecting Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2011)

Islamic banking service

Using the theory of planned behavior and religion to assess customers behavioral intention to adopt Islamic banking services in Malaysia. Jurnal Islam dan Masyarakat Kontemporari, 22 (2). pp. 36-45. ISSN 2289-6325 (2021)

Islamic banking system

A study on factors that influence students’ decision in using Islamic banking system. Degree thesis, UiTM Cawangan Melaka. (2013)

Islamic finance

The 11th Global Islamic Finance Awards celebrates outstanding market leaders in Islamic finance. [Website] (2021)

Islamic banking and finance: between ideals and realities. Journal of Economics and Management, 15 (2). pp. 1-19. ISSN 2462-1420 (2007)

Islamic financial system

Islamic banking in Malaysia. [Video] (2021)

Islamic financing

Malaysia's Islamic banking to outperform conventional banks: Fitch. [Newspaper] (2023)

Islamic financing growth

Malaysia's Islamic banking to outperform conventional banks: Fitch. [Newspaper] (2023)

Istilah perbankan

Gunakan istilah perbankan Islam yang betul untuk elak kekeliruan. [Website]

Kecairan dana

Impak kenaikan OPR terhadap produk perbankan Islam. [Website] (2023)

Kemudahan kredit

Gunakan istilah perbankan Islam yang betul untuk elak kekeliruan. [Website]

Kepuasan pelanggan

Kualiti perkhidmatan dan kepuasan pelanggan dalam perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 2 (1). pp. 151-170. ISSN 1823-075X (2005)

Kesedaran

Perbezaan agama, tahap pendidikan dan umur terhadap kesedaran kepada produk dan perkhidmatan perbankan Islam dalam kalangan bukan Islam. Masters thesis, Universiti Utara Malaysia. (2015)

Kesedaran pengguna

Semakin ramai milenial dan Gen Z pilih perbankan Islam. [Newspaper] (2024)

Knowledge

Customers' preference on Islamic banking products and services: the influence of knowledge, awareness and satisfiction. Management And Accounting Review, 12 (1). pp. 1-23. ISSN 2600-7975 (2013)

Kualiti perkhidmatan

Kualiti perkhidmatan dan kepuasan pelanggan dalam perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 2 (1). pp. 151-170. ISSN 1823-075X (2005)

Logistic regression

Islamic banking users are hunger for service quality. Journal of Islamic Economics Banking and Finance (JIEBF), 6 (2). pp. 79-94. ISSN 2070-4658 (2010)

Malaysian financial system

Islamic banking in Malaysia: framework, performance, and lessons. Journal Of Islamic Economics, 2 (2). pp. 67-78. ISSN 2462-1420 (1989)

Maqasid Al-Shari'ah

The relationship between Business Process Re-engineering (BPR) and performance of Islamic banking branches in Kedah from the perspective of Maqasid Al-Shariah. Masters thesis, Universiti Utara Malaysia. (2015)

Mobile banking adoption

The determinants of behavioural intention towards using mobile banking of Islamic banking institutions moderated by demographic variables. Doctoral thesis, Universiti Utara Malaysia. (2022)

OPR

Impak kenaikan OPR terhadap produk perbankan Islam. [Website] (2023)

Operasi dagang

Tingkat sumbangan perbankan Islam. [Newspaper] (2017)

PLS-SEM

Consumers' loyalty toward Islamic banking system: does halal brand awareness mater? International Journal of Economics, Management and Accounting, 24 (2). pp. 209-226. ISSN 2462-1420 (2016)

Pakar kewangan Islam

Tingkat sumbangan perbankan Islam. [Newspaper] (2017)

Pemahaman dan persepsi

Perbezaan agama, tahap pendidikan dan umur terhadap kesedaran kepada produk dan perkhidmatan perbankan Islam dalam kalangan bukan Islam. Masters thesis, Universiti Utara Malaysia. (2015)

Pendeposit Islam

Pengaruh kewajipan agama dan literasi zakat terhadap gelagat pembayaran zakat simpanan secara terus melalui perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 19 (2). pp. 136-154. ISSN 2948-5266 (2022)

Penerimaan

Amalkan sistem perbankan Islam. [Video] (2020)

Perbankan Islam

Semakin ramai milenial dan Gen Z pilih perbankan Islam. [Newspaper] (2024)

Perbezaan agama, tahap pendidikan dan umur terhadap kesedaran kepada produk dan perkhidmatan perbankan Islam dalam kalangan bukan Islam. Masters thesis, Universiti Utara Malaysia. (2015)

Pengaruh kewajipan agama dan literasi zakat terhadap gelagat pembayaran zakat simpanan secara terus melalui perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 19 (2). pp. 136-154. ISSN 2948-5266 (2022)

Impak kenaikan OPR terhadap produk perbankan Islam. [Website] (2023)

Institusi perbankan Islam terus bantu permasalahan kewangan pelnggan PKS-AIBIM. [Website] (2023)

Perceptions

Non-Muslim reaction towards Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2014)

Perdagangan antarabangsa

Tingkat sumbangan perbankan Islam. [Newspaper] (2017)

Performance

Islamic banking in Malaysia. [Video] (2021)

Islamic banking in Malaysia: framework, performance, and lessons. Journal Of Islamic Economics, 2 (2). pp. 67-78. ISSN 2462-1420 (1989)

Perkhidmatan perbankkan

Semakin ramai milenial dan Gen Z pilih perbankan Islam. [Newspaper] (2024)

Prinsip muamalat Islam

Perbankan syariah perlu telus, bebas. [Newspaper] (2018)

Product features

Factors affecting customer preferences in Islamic banking products and services. Degree thesis, UiTM Cawangan Melaka. (2014)

Product or services

Determinants that influence customer of Bank Rakyat in selecting Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2011)

Products

Factors influencing the preference of customers toward using the products and services of Islamic banking in Malaysia. Degree thesis, Universiti Malaysia Kelantan. (2023)

Products and services

Non-Muslim reaction towards Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2014)

Produk dan perkhidmatan

Perbankan syariah perlu telus, bebas. [Newspaper] (2018)

Profit and loss sharing

Islamic banking and finance: between ideals and realities. Journal of Economics and Management, 15 (2). pp. 1-19. ISSN 2462-1420 (2007)

Quality services

Factor that influences customers’ perception towards Islamic banking facilities. Degree thesis, UiTM Cawangan Melaka. (2014)

Recognition

Islamic banking in Malaysia. [Video] (2021)

Religious beliefs

A study on determinants of the intention to use Islamic banking products in Johor Bahru. Degree thesis, UiTM Cawangan Melaka. (2014)

Satisfaction

Customers' preference on Islamic banking products and services: the influence of knowledge, awareness and satisfiction. Management And Accounting Review, 12 (1). pp. 1-23. ISSN 2600-7975 (2013)

Service quality

A study on determinants of the intention to use Islamic banking products in Johor Bahru. Degree thesis, UiTM Cawangan Melaka. (2014)

Measuring factors affecting customer loyalty on Islamic banking in Malaysia. Masters thesis, Universiti Utara Malaysia. (2015)

The linkages effect of service quality, customer satisfaction and customer loyalty of automobile financing within the Malaysia Islamic banking industry. The Journal of Muamalat and Islamic Finance Research, 16 (2). pp. 31-47. ISSN 1823-075X (2019)

Services

Perbankan Islam perlu lebih inovatif. [Website] (2018)

Factors influencing the preference of customers toward using the products and services of Islamic banking in Malaysia. Degree thesis, Universiti Malaysia Kelantan. (2023)

Shariah compliance

The determinants of behavioural intention towards using mobile banking of Islamic banking institutions moderated by demographic variables. Doctoral thesis, Universiti Utara Malaysia. (2022)

Shariah-compliances

Islamic banking industry in fintech ecosystem: issues and challenges. FBM Insight, 5. pp. 6-9. ISSN 2716-599X (2022)

Shariah-compliant services

Malaysia's Islamic banking to outperform conventional banks: Fitch. [Newspaper] (2023)

Sistem perbankan

Amalkan sistem perbankan Islam. [Video] (2020)

Social influence

A study on determinants of the intention to use Islamic banking products in Johor Bahru. Degree thesis, UiTM Cawangan Melaka. (2014)

Technological innovations

The determinants of behavioural intention towards using mobile banking of Islamic banking institutions moderated by demographic variables. Doctoral thesis, Universiti Utara Malaysia. (2022)

Teori gelagat pengguna Islam

Pengaruh kewajipan agama dan literasi zakat terhadap gelagat pembayaran zakat simpanan secara terus melalui perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 19 (2). pp. 136-154. ISSN 2948-5266 (2022)

Theory of planned behavior

Using the theory of planned behavior and religion to assess customers behavioral intention to adopt Islamic banking services in Malaysia. Jurnal Islam dan Masyarakat Kontemporari, 22 (2). pp. 36-45. ISSN 2289-6325 (2021)

Zakat simpanan

Pengaruh kewajipan agama dan literasi zakat terhadap gelagat pembayaran zakat simpanan secara terus melalui perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 19 (2). pp. 136-154. ISSN 2948-5266 (2022)